Legal
Terms of Service
The short version: Use Pact to track real commitments. Don't abuse the service. If you pay for Pro, you get the features listed. We can suspend accounts that violate these terms. Questions? Email pact@polsia.app.
1. Agreement to Terms
By installing Pact in your Slack workspace or accessing makepact.co, you agree to be bound by these Terms of Service ("Terms"). If you are using Pact on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, do not install or use Pact.
2. Service Description
Pact is a Slack application that enables teams to create, track, and fulfill mutual commitments. Pact is operated by Polsia and accessible at makepact.co and through the Slack App Directory.
The service includes:
- Creating pacts (mutual commitments) between Slack users with due dates
- Automated reminders for upcoming and overdue pacts
- Tools to list, complete, extend, and edit active pacts
- Pro tier features including tracker integrations (Linear, Notion, Asana) and higher usage limits
3. Eligibility
You must be at least 13 years old to use Pact. By using Pact, you represent that you meet this requirement. Pact is designed for use in professional and team contexts within Slack workspaces.
You are responsible for ensuring that your use of Pact complies with your organization's policies and any applicable Slack workspace rules.
4. Your Responsibilities
As a user of Pact, you agree to:
- Use Pact only for lawful purposes and in accordance with these Terms
- Provide accurate information when interacting with Pact commands
- Not use Pact to harass, threaten, or harm other users
- Not attempt to reverse-engineer, decompile, or otherwise misuse the Pact service
- Not use Pact to send spam or create commitments that are abusive or fraudulent
- Comply with Slack's own Terms of Service and Acceptable Use Policy
5. Subscription and Billing
Pact offers a free tier and a Pro subscription at $10/month per workspace.
Free tier includes limited pact creation and core commands for your workspace.
Pro tier unlocks unlimited pacts, tracker integrations, and priority support. Billing is a flat monthly fee per workspace — not per seat.
Subscription terms:
- Subscriptions are billed monthly and renew automatically
- You may cancel at any time; access continues until the end of the current billing period
- Refunds are offered within 30 days of purchase if you are not satisfied — contact pact@polsia.app
- Prices may change with 30 days' notice; continued use after a price change constitutes acceptance
- Payments are processed by Stripe and subject to Stripe's terms
6. Acceptable Use
You may not use Pact to:
- Violate any applicable law or regulation
- Infringe the intellectual property rights of any third party
- Transmit malicious code, viruses, or any harmful software
- Attempt unauthorized access to Pact's infrastructure, systems, or other users' data
- Resell, sublicense, or create derivative services based on Pact without written permission
- Use automated scripts or bots to interact with Pact outside of its intended Slack interface
We reserve the right to suspend or terminate access for violations of this section without notice.
7. Intellectual Property
Pact and all content, features, and functionality (including but not limited to the software, design, text, and graphics at makepact.co) are owned by Polsia and protected by applicable intellectual property laws.
You retain ownership of the content you create using Pact — your commitment text and pact data belong to you. By using Pact, you grant us a limited license to store and process that data solely to provide the service.
Nothing in these Terms transfers any intellectual property rights to you beyond what is necessary to use the service.
8. Disclaimer of Warranties
Pact is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, Polsia disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the service will be uninterrupted, error-free, or secure
- That any defects will be corrected
- That the service is free of viruses or other harmful components
Your use of Pact is at your sole risk. Pact is a Slack application and depends on Slack's continued operation — we make no guarantees about third-party platform availability.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Polsia and its operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to lost profits, lost data, or business interruption — arising from your use of or inability to use Pact.
In no event shall Polsia's total liability to you for all claims arising from or relating to these Terms or your use of Pact exceed the amount you paid for the service in the twelve months preceding the claim (or $10 if you have not paid anything).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
10. Indemnification
You agree to defend, indemnify, and hold harmless Polsia and its affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your violation of these Terms
- Your use of the Pact service in a manner not authorized by these Terms
- Your violation of any applicable law or the rights of any third party
11. Termination
You may stop using Pact at any time by uninstalling it from your Slack workspace. Active Pro subscriptions should be cancelled separately to stop future charges.
We may suspend or terminate your access to Pact at our discretion if we determine you have violated these Terms, with or without notice. Upon termination, your right to use the service ceases immediately.
Sections 7 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Governing Law) survive termination.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. For material changes, we'll notify workspace admins via Slack message where reasonably practical.
Continued use of Pact after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Pact shall be resolved through good-faith negotiation first. If unresolved, disputes shall be subject to binding arbitration in accordance with the American Arbitration Association rules.
14. Contact
Questions about these Terms? Contact us:
- Email: pact@polsia.app
- Website: makepact.co
We aim to respond to all inquiries within 5 business days.